Enphase: my app says the system isn't reporting

Enphase systems report through the IQ Gateway (also called the Envoy), a gray box usually near your electrical panel. It needs Wi-Fi, an Ethernet cable, or a cellular modem.

If you changed your router or Wi-Fi password, the Gateway needs to be reconnected. Restart your router first; if it's still not reporting after a day, contact us.

Your panels usually keep producing even when reporting stops.