Article KM-414
SolarEdge: my app stopped updating
Some SolarEdge inverters need an active data plan to report to the mySolarEdge app. If your system is producing but the app is stale, your plan may have lapsed.
Renew at solaredge.com/us/solaredge-data-plan-renewal using the serial number on the side of your inverter.
If your plan is active, restart your Wi-Fi router and wait a day. Still offline? Call or text us to reconnect it.
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